●020 4538 1650 Get ORLA answering
Answers day, night and weekends

Your next customer
is calling.

ORLA picks up when you can’t — on the tools, with a client, or fast asleep. It takes the job details, follows your rules, and texts you what happened.

Hear ORLA live · 020 4538 1650 Get ORLA answering

From £69 a month · 7-day trial when ORLA goes live · no VAT · no minimum term

ORLA's warm AI receptionist actively listening on a customer call.
ORLA is answering
“Of course. What postcode is the property in?”
Caller said: leaking pipe, tomorrow morning

One missed call,
start to finish.

A plumber working under a kitchen sink, both hands full, phone out of reach on the floor.
Incoming call
A receptionist at a bright front desk, wearing a headset, writing an enquiry into an appointment book.
ORLA answering…
A dental nurse preparing an instrument tray in a bright surgery.
“Hi, you’re through to ORLA, an AI receptionist. How can I help?”
A locksmith working on a front-door lock while the customer waits in the hallway.
NameJ. HartleyJobLeaking stack pipeWhereOX18WhenTomorrow am
A letting agent showing a couple around a bright empty flat.
Within your rules → booked inOutside them → callback for you
A business owner at his desk reading a new enquiry on his phone.
ORLA New job · J. Hartley · OX18
Leaking stack pipe · free tomorrow am
Full transcript
An electrician working at a consumer unit, both hands occupied, phone face down on a shelf.
✓ Handled

  1. Your next customer is calling.

    You’re under a sink. The phone rings out. That job goes to whoever picks up.

  2. ORLA answers when you can’t.

    Missed, engaged or out of hours. It answers in your business’s name.

  3. It tells them it’s AI.

    Every caller, every time. No pretending to be a person.

  4. It takes the details.

    Who’s calling, what’s wrong, where they are and when they’re free.

  5. If it isn’t sure, it asks you.

    Anything outside your rules becomes a callback, not a made-up answer.

  6. You get the full picture.

    A text the moment the call ends, with the whole transcript behind it.

  7. You keep working.

    The caller got an answer. You never stopped what you were doing.

Answers in your name

Your greeting, your services, your hours.

Never guesses

Unsure means a callback, not an invention.

Texts you straight after

Caller, job and next action on your phone.

Built for calls

For businesses that live and die by the phone.

A receptionist at a bright front desk, between calls.
Callers are always told they are speaking with an AI receptionist.

The front desk

The standard a good receptionist sets. Held on every call.

Answers on the second ring. Uses your business name. Asks the questions you would ask, in the order you would ask them. Never guesses a price, a date, or a promise you haven’t approved.

ORLA is software, not a person. It says so at the start of every call, and it is not a substitute for professional judgement or emergency services.

Don’t take our word for it.
Ring it.

It answers exactly as it would for your business. It costs you a phone call.

020 4538 1650

Start small. Move when your calls do.

Starter

£69/mo

150 minutes answered

Start with Starter

Pro

£129/mo

400 minutes answered

Choose Pro

Front Desk

£349/mo

1,500 minutes answered

See what’s included

Front Desk adds a £299 one-off setup and is invite only. No VAT, no overage invoices, no minimum term. Full comparison

Callers are always told they are speaking with an AI receptionist.

ORLA supports your team. It does not replace people or professional judgement.

Not an emergency service. If life is in danger, call 999.

Trust & privacy · What ORLA won’t do · If an AI answered your call

The call you can’t take is ringing now.

Get ORLA answering Hear it first · 020 4538 1650

7-day trial starts when ORLA goes live.